In this section, you'll find everything you need to know about your Cloud Nine products, from registering them to caring for them and what to do if you have a problem.

If you have a question we haven't yet answered, please get in touch via the contact form to the right and we'll get back to you as soon as possible.
  • How do I know when my irons are ready to use?
  • What happens if I forget to turn my irons off?
  • How can I find out if my Cloud Nine product is genuine?
  • Is my Cloud Nine product still under warranty?
  • How do I know when The O is ready to use?
  • Can I use The O abroad?
  • Need more help or advice?
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